Total Interactions
31
14 identified
Booking Success
45.2%
Watch14 of 31
Total Travel Spend
5575 €
19 bookings
Policy Compliance
95%
Excellent18 in policy
Caller Identification
45%
17 unknown
Avg. Booking Value
293,42 €
per reservation
Call Outcome Distributionby resolution type
24CALLS
Booked1458.3%
Unidentified937.5%
Escalated14.2%
No Booking00.0%
Sentiment Analysisof scored calls
31SCORED
Positive1445.2%
Neutral1651.6%
Negative13.2%
Spend by Cost Center€ per cost center
0 €1250 €2500 €3750 €5000 €3429 €CC-SALES898 €CC-MGMT339 €CC-EXEC317 €CC-ENGINEERING304 €CC-PRODUCT184 €CC-FINANCE104 €CC-LOGISTICS
Recent AI Interactionslast 10
Date · Time (UTC)TravelerOutcomeSentimentPNRSummary
08/07/2026 14:20Carlos RuizBOOKEDPOSITIVEa56a32f0-d720-4dbc-8c79-dbd183bcf1db-returnCarlos Ruiz booked Madrid to London round trip, outbound July 14 and return Jul…
08/07/2026 14:11UnidentifiedNO SALENEUTRALNo booking was made for Laura Martín; caller was identified but no reservation…
08/07/2026 14:08UnidentifiedUNIDENTIFIEDNEUTRALNo booking was made as the caller could not be identified; the call ended witho…
08/07/2026 14:07UnidentifiedUNIDENTIFIEDNEUTRALCaller could not be identified; no booking was made.
08/07/2026 14:01UnidentifiedNO SALENEUTRALNo booking was made for Laura Martín; the call ended without a reservation.
08/07/2026 13:48Laura MartínBOOKEDPOSITIVE227d4712-53d4-4667-ad4e-ffc133b4955b-returnLaura Martín booked Madrid to London round trip July 14–16, basic fare 329 euro…
08/07/2026 13:19Laura MartínBOOKEDPOSITIVE7c51bb3c-ef4e-4689-a773-46c6a98b8807-returnLaura Martín booked Madrid to London round trip on July 14–16, basic fare 360 e…
08/07/2026 12:15UnidentifiedNO SALENEUTRALNo booking was made for Laura Martín; the call ended without a reservation.
08/07/2026 12:09UnidentifiedUNIDENTIFIEDNEUTRALNo booking was made as the caller could not be identified; the call ended witho…
08/07/2026 10:59Laura MartínBOOKEDPOSITIVEa7a8a8c4-a096-44ba-abe5-74f56369c34d-returnLaura Martín booked Madrid to London round trip on July 14–16, basic fare 248 e…
Active Reservationslast 10
BookedTravelerCompanyRouteAirlineFarePricePolicy
11/07/2026 16:04Isabel TorresIberian Trade CorpBCNCDGVuelingBASIC184,00 €IN POLICY
11/07/2026 09:14Erik LindqvistNordström & Partners ABARNMADIberiaFLEX289,00 €IN POLICY
10/07/2026 14:27Miguel FernándezIberian Trade CorpMADBERRyanairBASIC104,00 €IN POLICY
10/07/2026 11:05Erik LindqvistNordström & Partners ABARNLHRSASFLEX609,00 €IN POLICY
10/07/2026 10:33Priya SharmaVertex Digital SolutionsBCNCDGVuelingFLEX304,00 €IN POLICY
10/07/2026 09:19James WhitfieldVertex Digital SolutionsMADFRALufthansaBASIC317,00 €IN POLICY
08/07/2026 14:20Carlos RuizMeridian Consulting GroupMADLHRIberiaBASIC339,00 €IN POLICY
08/07/2026 13:47Laura MartínMeridian Consulting GroupMADLHRIberiaBASIC329,00 €IN POLICY
08/07/2026 13:18Laura MartínMeridian Consulting GroupMADLHRBritish AirwaysBASIC360,00 €APPROVAL PENDING
08/07/2026 10:59Laura MartínMeridian Consulting GroupMADLHRIberiaBASIC248,00 €IN POLICY
Global Flight Mapgreat-circle arcs · thickness = frequency · dot size = traffic
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